Hetal Electronics ensures every effort to fullfill the order request placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. At the time of receipt of products, customer shall check to ensure that product is in proper condition to his / her satisfaction and sign on delivery chalan as his / her acceptance of the product. In case of any discrepancies, kindly contact us by calling us on 02652519867 or email us on support@hetalelectronics.com. After acceptance of delivery of the product, Hetal Electronics will not fullfill any returns or refund request.

For the payments processed online, if customer cancelles/returns the order, then 3% of the order amount will be deducted from the refunding amount.

In case of any returns, once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refund will be done within 15 working days from the date of request of refund.